Welcome to the Accelitas Notification site. Here you will find the current state of all Accelitas production services, recent incidents, and scheduled maintenance work that may impact our APIs. You can subscribe to important notifications by email, text message, or webhook to receive alerts whenever the status of our services change. If you have questions about this site, please contact our support team at support@accelitas.com or call us at (415) 842-7722.
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Ai Lift | MI, Ai Validate BAV | FCRA, Ai Lift | AV + MI, Ai Lift | MI + DataX
The Accelitas Operations team has been notified by FiServ/TeleCheck that they will be performing SCHEDULED maintenance that may impact a subset of our customers across one or more of our services that depend on the third-party TeleCheck service. During this window, you may experience periods of Warning or Error responses from your requests and/or slower than usual response times.
We apologize for this inconvenience. If you have any questions or concerns, please contact Accelitas Support at support@accelitas.com or call (415) 842-7722 for assistance.
Ai Lift | DataX
The Accelitas Operations team has been notified by Equifax/DataX that they will be performing SCHEDULED maintenance that may impact a subset of our customers across one or more of our services that depend on the third-party DataX service. During this window, you may experience periods of Warning or Error responses from your requests and/or slower than usual response times.
We apologize for this inconvenience. If you have any questions or concerns, please contact Accelitas Support at support@accelitas.com or call (415) 842-7722 for assistance.
Ai Lift | DataX
The Accelitas Operations team has been notified by Equifax/DataX that they will be performing SCHEDULED maintenance that may impact a subset of our customers across one or more of our services that depend on the third-party DataX service. During this window, you may experience periods of Warning or Error responses from your requests and/or slower than usual response times.
We apologize for this inconvenience. If you have any questions or concerns, please contact Accelitas Support at support@accelitas.com or call (415) 842-7722 for assistance.
Ai Lift | MI, Ai Validate BAV | FCRA, Ai Lift | AV + MI, Ai Lift | MI + DataX
The Accelitas Operations team has IDENTIFIED the cause of the incident impacting a subset of our customers across one or more of our services that depend on the third-party TeleCheck service. Fiserv/TeleCheck engineers are currently implementing a fix to mitigate the issue on their end, and we will provide an update as more information becomes available.
We apologize for this inconvenience. If you have any questions or concerns, please contact Accelitas Support at support@accelitas.com or call (415) 842-7722 for assistance.
The Accelitas Operations team has determined that the incident that was impacting a subset of our customers across one or more of our services that depend on the third-party TeleCheck service is now RESOLVED and there is no further risk to processing transactions properly.
We apologize for this inconvenience. If you have any questions or concerns, please contact Accelitas Support at support@accelitas.com or call (415) 842-7722 for assistance.
Accelitas is continuing to work with FiServ/TeleCheck to identify the cause of the event impacting a small number of customer requests. We will provide an update as more information becomes available.
The Accelitas Operations team is INVESTIGATING an incident impacting a subset of our customers across one or more of our services that depend on the third-party TeleCheck service. Engineers are currently examining the problem and we will provide an update as more information becomes available.
At this time, only a small percentage of transactions are impacted due to slower than usual response times from our data provider.
We apologize for this inconvenience. If you have any questions or concerns, please contact Accelitas Support at support@accelitas.com or call (415) 842-7722 for assistance.
Ai Lift | DataX
The Accelitas Operations team has been notified by Equifax/DataX that they will be performing SCHEDULED maintenance that may impact a subset of our customers across one or more of our services that depend on the third-party DataX service. During this window, you may experience periods of Warning or Error responses from your requests and/or slower than usual response times.
We apologize for this inconvenience. If you have any questions or concerns, please contact Accelitas Support at support@accelitas.com or call (415) 842-7722 for assistance.
Ai Lift | DataX
The Accelitas Operations team has been notified by Equifax/DataX that they will be performing SCHEDULED maintenance that may impact a subset of our customers across one or more of our services that depend on the third-party DataX service. During this window, you may experience periods of Warning or Error responses from your requests and/or slower than usual response times.
We apologize for this inconvenience. If you have any questions or concerns, please contact Accelitas Support at support@accelitas.com or call (415) 842-7722 for assistance.